The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or gone and can raise and lower settings to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy company for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up without help or contact a HVAC professional like Franklin's Heating & Air Conditioning, Inc. If you’re wiring it on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback since the thermostat can draw ample power from other heating and cooling wires.

In some cases, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is better than outdated programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw adequate power, Nest says you might have some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is creating odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t run or turns off and on rapidly in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just started using the Nest, we advise you begin with your thermostat right away. This is especially true if the weather is temperate, and you haven’t been relying on your heat or air conditioning much.

Our Specialists Can Fix Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t solve the problem, a smart thermostat specialist including one from Franklin's Heating & Air Conditioning, Inc can support you. We can identify the malfunction and install a C-wire, if required.

Smart thermostats like the Nest are designed to make your life more convenient, by automatic energy-efficient programming and the opportunity to check temps while you’re away from home. It’s an annoying experience when yours won’t work correctly, but our heating and cooling experts at Franklin's Heating & Air Conditioning, Inc can take care of the issue fast.

If you’re running into weird heating and cooling behavior with your new Nest, reach out to us at 662-281-1231 to request your appointment right away.