The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or gone and can raise and lower settings to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it on your own or call a HVAC specialist like Franklin's Heating & Air Conditioning, Inc. If you’re wiring it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem because the thermostat can draw adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system might need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from aging programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive enough power, Nest says you may have some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is making odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t switch on or turns off and on repeatedly in a short period of time.

You could think something is up with your heating and cooling system, but if you just started using the Nest, we recommend you check your thermostat initially. This is especially timely if the weather is mild, and you haven’t been relying on your heat or air conditioning frequently.

Our Pros Can Resolve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting on your own but can’t solve the problem, a smart thermostat pro such as one from Franklin's Heating & Air Conditioning, Inc can support you. We can determine the problem and install a C-wire, if needed.

Smart thermostats such as the Nest are designed to make your life more convenient, by automatic energy-efficient programming and the opportunity to keep an eye on temperatures while you’re away from home. It’s a frustrating experience when yours won’t run properly, but our heating and cooling specialists at Franklin's Heating & Air Conditioning, Inc can take care of the trouble quickly.

If you’re going through unexplained heating and cooling behavior with your new Nest, reach out to us at 662-281-1231 to set up your appointment right away.